We require payment for your portion of your medical bill (copay, coinsurance, deductibles, and non-covered services) to be paid at the time of service unless we have a valid credit card on file.

Why?
Health insurance serves as one form of payment for your medical services but it does not replace your financial responsibility. Health insurance policies will only pay a portion of your medical bill, and many policies require the patient to pay the full balance until their annual deductible is met. This is no different than paying for groceries at the time you check-out at the grocery store, or for your prescription at the pharmacy.

Who is Responsible for Payment?
Payment is due by the person or parent who brings the child in, regardless of divorce decree arrangements. If a person other than a parent is bringing your child in for an appointment, it is the responsibility of the parent to provide payment at the time of scheduling the appointment or for the adult bringing the child in to pay the balance.

How do you decide what to charge me?
Your insurance carrier determines how much you pay for each service. As a contracted provider, we must charge the amount your insurance carrier indicates you owe.

What if I dispute the amount of my bill?
If you disagree with the way your claim was processed or the amount your insurance carrier indicates you owe, please contact your insurance carrier directly. Your insurance carrier decides what services are covered, what the total amount is payable for each service, and what portion of the bill is your responsibility.

Payment Options

  1. You may leave a valid credit card on file. We will file a claim with your insurance carrier for the services provided. Once your insurance has processed your claim and indicated the amount owed, your credit card will be charged. Please note that your insurance carrier determines what amount you owe.
  2. You may pay at the time of service. We will collect your copay, deductible, coinsurance, and any non-covered services at the time of your visit. Payment is accepted in cash or credit card.